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Tesla Canada

Tesla Canada

www.tesla.com
What is your customer experience with Tesla Canada?

Tesla Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tesla Canada has a 2.2 star rating from 25 reviews and customers are mostly dissatisfied, praising technology and driving but reporting high prices and poor support.

Key Takeaways for Future Customers

  • Read Tesla Canada reviews to weigh technology benefits against reported service issues.
  • Expect difficulty reaching live support and possible delays on delivery, refunds, and billing.

Negative Feedback / Risk Areas

  • Repeated Tesla Canada customer complaints about no phone support and unresponsive service centers.
  • Many requests for refund and disputes over subscriptions and nonrefundable deposits.

Positive Feedback

Reviewers value the website, vehicle technology, and driving experience despite concerns about quality, range in winter, and aftercare.

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Media from reviews

Tesla Canada - Can't transfer the ownership to the new owner
Tesla Canada - They damaged my careTesla Canada - They damaged my care - Image 2Tesla Canada - They damaged my care - Image 3Tesla Canada - They damaged my care - Image 4Tesla Canada - They damaged my care - Image 5Tesla Canada - They damaged my care - Image 6
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Show reviews that mention
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Lauren T Dws

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Elon musk

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AI Highlights
  • - I own 400 Tesla shares and say Elon Musk harms the company.
  • - If not for Musk, Tesla would thrive; I want him forced out to protect the brand.
Updated by user Apr 04, 2025

No responce

Original review Mar 14, 2025
I own over 400 shares in Tesla. Elon Musk is poisoning this company.

I am losing thousands every day. This is a great company, but I will be selling my stock. Not only has Elon Musk shown himself to be a supervillain, but I can't sleep at night knowing this company is allowing Elon Musk to actively work to undermine the political system.

If it wasn't for Elon Musk, Tesla would be thriving. For your own sake, it is imperative that you force him out of the company before he completely destroys the Tesla brand.
Loss:
$9000
Pros:
  • Its a great car
Cons:
  • Tesla enables elon musk to undermine democracy

Preferred solution: Tesla needs to sew elon musk for damage to the brand

User's recommendation: Dont buy from a fascist

View full review
1 comment
Guest

I'm glad not to be alone, or imagining things (assuming false blame), but am sorry for your loss. I also have lost thousands due to Elon and "friend".

My loss isn't only in TESLA, but most of my very diverse portfolio. I'm absolutely sickened that two mortal men hold such power to turn the whole stock market into an amusement rise. It's absolutely SICK. My TESLA stock purchase was born of my intense dislike of Elon's non-elected power and pomp.

My passive-aggressive response to disliking having zero power over the damage he would do was to "let him make me some money" in turn...lemons to lemonade. TESLA overall, is not going away. The stock eventually will rally.

I'm holding on to my stock, stubbornly...insisting eventual payout from this fascist. Good luck in your market endeavors, and know that you are not alone.

David T Ckw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't transfer the ownership to the new owner

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Tesla Canada - Can't transfer the ownership to the new owner

Impossible to speak to anyone ! Tried calling all day today, all sorts of numbers, only machines and stupid chatbots.

Preferred solution: Help to resolve the problem

User's recommendation: Know in advance that your won't be able to speak to anyone

View full review
Mark F Owe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Halifax, Nova Scotia

Unfulfilled promises, one man company, workers have NO IDEA what that man has in mind!!!

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AI Highlights
  • - Two Model Y purchases with promises of value growth and a $200k FSD.
  • - Total cost over CAD 245k; offers CAD 34k and 43k; FSD not counted.
Updated by user Mar 16, 2025

Same, nonone has called, no one actually vares... The head is busy, so the body has no idea what it's doing.

Original review Feb 27, 2025
I bought 2 Model Y's, as per Elon's promises of increasing the value over the years, and the FSD future cost of $200k. Paid Over $115.000 CAD for one (including taxes), and OVER $130.000 for the other one, including the FSD.

OVER $245.000 for both vehicles. Only 2 years later, Tesla offered me $34.000 for one and $43.000 for the other. They do NOT count the FSD, and you are NOT allowed to transfer or sell it. (Just to make sure, you paid for it, you own it, but you CAN NOT!!!

transfer or sell it!!!) Total loss is over $140.000 in two years. You decide if the speed is worth it.

Absolutely no comfort, very rough driving. All promises and words...
Loss:
$140000
Pros:
  • Technology
  • Speed
Cons:
  • Loses value cra
  • Continuous range anxiety
  • No public chargers

Preferred solution: Respect to its customers!!!

User's recommendation: No No NOOOO

View full review
4 comments
Guest

Idiot liberals are sabotaging and vandalizing Tesla car lots. They are hurting the innocent employees, but you can't reason with a liberal. They are deranged, violent and morally bankrupt.

Guest

Also nobody cares about the rich robbing the rich.

Mark F Owe
reply icon Replying to comment of Guest-2660058

That's the problem, he promised to save lots of money, and Tesla should hold and even increase its value. Millions of people trusted and believed him!! I don't think the rich will ever buy a Tesla.

Guest
reply icon Replying to comment of Mark F Owe

I agree the money makers will buy a Porsche or a Ferrari not interested in Tesla.

View more comments (3)
Resolved
Nathalya Lvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No satiisfaction

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Didnt have any contact with Tesla.. Could not make any progress after repeated attempts. What is required to get through to a Tesla dealer?

View full review
Lakasha Vxe

Can’t get deposit back

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AI Highlights
  • - Cannot find a Tesla customer service contact on their site.
  • - The $100 refundable Cyber Truck deposit; cancelled purchase; no refund after a year.
Updated by user Mar 09, 2025

No one call me backI did get a general reply on EmailWhen I call the phone numebr on the emailNo one ever answer

Updated by user Mar 09, 2025

No one call me backI did get a general reply on EmailWhen I call the phone numebr on the emailNo one ever answer

Original review Feb 22, 2025
Tesla / Elon is the biggest crook in the world, I was on their website running around for an hour, cant find anywhere to call or email/chat with the customer service !!
I know Tesla / Elon does this on purpose, they just dont want you to find them !!
I put down a fully refundable $100 deposit for Cyber Truck 3 years ago
I went to the dealer and cancelled the purchase ( Tesla dealer is same sneaky as Tesla, no phone call or email, I have to drive there ), that was almost one year ago
I see have Not got my $100 back
I search online, just realize that I am not only one benn scammed by Tesla and Elon!!! We are at the same situation- cant get $100 deposit back!!
Everyone says Elon is the biggest scammer, no wonder he became the richest person in the world by stealing everyone $ 100
I need my $100 back!! Dont know how now .
Shame on Tesla / Elon
View full review
Anna Lsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The owner is a nazi

AI Highlights
  • - The owner is described as dumb and a Nazi.
  • - The reviewer does not recommend and advises investing money elsewhere, and insults Elon.

The owner is a dumb *** and a nazi. I do not recommend at all.

Invest your money somewhere else, like buy a frog or something. I dont know you do you its your money.

Anyways, eat *** Elon

Sincerely

User's recommendation: Don’t

View full review
Darcy G Pok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t charge at Tesla supercharger

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AI Highlights
  • - Auction car with a clean title.
  • - Battery fell to 5%; Comber chargers failed; towed; in Kitchener, Tesla 3 not supported; $2000 for charging.

I am a pensioner and, to save money, I bought a car from an auction. The car had a clean title.

On my way to visit my sick sister-in-law in Amhearst Berg, ON, from Brampton, ON, I thought that since the car is a long-range performance car, it would reach my destination on a 93% charge. However, I was down to 5%, 62 km from my destination. I stopped at a Tesla charging station in Comber, ON, and to my surprise, none of the chargers charged my car. I had to be towed to my destination.

On my way back, I stopped in Kitchener, ON, at a Tesla centre. I was told my Tesla 3 is not supported by Tesla, which is why I couldn't charge the car.

It will cost me $2000 to be able to charge at superchargers. This is gouging their customers.

View full review
Anonymous
map-marker Vancouver, British Columbia

Regret

I regret buying this expensive junk car. It's fast but the owner is an absolute maniac and is probably a neonazi

View full review
Lakshan K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Very poor customer service

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AI Highlights
  • - Tesla staff didn't explain features.
  • - I accidentally subscribed to a non-Tesla membership during supercharging.
  • - Refunds not available.

I recently got a Tesla for the first time and the Tesla employees didn't educate me about any of the features available in the car. While trying to pay for supercharging, I accidentally subscribed to a non-Tesla membership and they refused to provide a refund.

The call center escalation repeated 14 times that the company policy doesn't refund subscription money. It sounded very cheap.

Loss:
$19
Pros:
  • Good car
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: buy only if you're willing to pay the price of poor customer service

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Riad Wsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reschedule delivery date

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When I called, there was no answer. This has happened several times. I have left text messages and email with no reply

User's recommendation: Make sure before you select delivery date

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Rahima S Lly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tires

Can't reach any support in Canada. I'm so confused about buying winter tires and don't know whom to ask questions to!

User's recommendation: Don't buy a Tesla! After support in canada is non existent!

View full review
Yanina Men

Cancel order

AI Highlights
  • - Cancel order RN11779**** and refund to original payment method.
  • - Advance order was for cybertruck; I am no longer interested.

RN11779****. Please cancel my order and refund the amount to my original payment method.

The advacnce order was for cybertruck.

I am not jnterested anymore in cybertruck. So please cancel my irder and refund rge amount.

View full review
Robert A Zbr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried to transfer lease

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AI Highlights
  • - Lease takeover: week to approve, 3-5 weeks to finalize.
  • - They rarely respond to emails or calls, leaving you stuck in the Tesla lease for 2 years.
Contains 1 confidential file for company representatives

Dont even try to get a lease takeover. Tesla takes a week to approve an applicant and then another 3-5 weeks to facilitate the actual lease takeover.

We had several interested applicants and they all ended up changing their minds because the process took way too long. They dont respond to any of our emails. The only one they responded to promptly was when the applicant to take the lease over backed out and they responded with no problem well cancel it right away. Im guessing they were happy they didnt have to do any work.

They also dont answer the phone and we had to call their roadside assistance and convince the person to transfer us to the right department.

We are stuck in this lease for another 2 years and will NEVER get another Tesla again. They treat their customers like absolute ***

Pros:
  • Car drives nicely
Cons:
  • Poor build quality
  • Customer service

Preferred solution: Get out of my lease

User's recommendation: Stay away

View full review
2 comments
Guest

Not only stay away but run as fast as you can. Tesla is not the company it use to be. It did away with customer service and now relies on AI.

Guest
reply icon Replying to comment of Guest-2535282

For a big purchase like this, I absolutely shocked at how badly we’ve been treated. Basically been completely ignored.

They won’t even reply to our emails that are requesting buying out the lease and returning the vehicle. We are just a number on a piece of paper to Tesla’s AI customer service bots.

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Featured
Hossein K Hso

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surrey, British Columbia

No customer service

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AI Highlights
  • - Delivered 17-May-2023; front left tire exploded on highway with no prior damage; Tesla roadside and 911 assisted, refund requested.
Tesla Canada - No customer service
Tesla Canada - No customer service - Image 2
Tesla Canada - No customer service - Image 3
Tesla Canada - No customer service - Image 4
Contains 2 confidential files for company representatives

Yesterday, 17-May-2023, the car was delivered.

This morning on my way from North Vancouver to Surrey, the front tire left side was exploded in the highway while I was driving. Nothing happened before this.

I mean the tire didnt hurt or damaged. I was driving that I heard a loud noise and I found that the tire was exploded spontaneously. I kept the tire to show you that there is not any damage that caused the explosion.It was really awful experience. I pulled over the car to the side road, and called Tesla roadside and explained the situation.

Because we were in a dangerous area, they asked me to call 911.

Tow Truck came and towed the car to the safe area so that the Tesla roadside was able to change the tire.

It was really stressful situation. Besides the considerable cost that it caused, we experienced a really hard and stressful situation, so that my wife doesnt accept to sit in the car anymore because she doesnt feel safe.

I am writing to ask for a refund.

Loss:
$800
Cons:
  • Impossible to get help quickly
  • Zero customer service
  • Response time is horrible

Preferred solution: Full refund

User's recommendation: Don’t buy Tesla

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1 comment
Guest

Hello, hello It's not us

Mark F Wxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Teslin, Yukon

Great toy, nice looking, great technology,,, That's it. Gross customer support

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AI Highlights
  • - Bad support; no one to talk to.
  • - Only 2 chargers in the province.
  • - Price dropped $15k overnight; two vehicles down $35k; compensation requested.

Bad support, no one to talk to... No solutions, No options...

Only 2 chargers in the whole province... have to rent a vehicle once in a while to go to work. Terrible range in the winter... The all-over quality is bad...

In addition to all this, they reduced the price by $15k overnight.

Now I have 2 vehicles that are worth $35000 less... Great business...

I understand the idea and support it. But there should definitely be some sort of compensation...

Loss:
$35000

Preferred solution: Price reduction

User's recommendation: Buy from more stable company

View full review
Govind T Ico

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost car

Lost model 3

I cannot find my model 3, can you track it ?

It is near shutter street and church in Toronto Canada

Preferred solution: Locate model 3

View full review

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